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How we workThinair / Process

Learn the business.Then build the AI.

You know your business. We know what AI can do. We start by learning how your company runs, and we finish with a system that does the work and keeps running.

See pricing
  • 4–6 weeksfrom the first call to a written plan
  • $15,000fixed price for Discovery
  • On resultshow the build is priced, never on hours
  • You approvebefore anything that matters changes

Understand01

Four to six weeks.One plan.

Discovery costs $15,000, fixed. We meet with the people who do the work, twice a week, for 4–6 weeks.

It ends with a written plan and a price for the build.

  1. Week 1

    Meet the team

    Who does what, where the hours go, and which work nobody wants to do.

  2. Week 2

    Map the tools

    Every tool, every export, and every spreadsheet that holds part of the truth.

  3. Week 3

    Find the manual work

    The work people do by hand, and what it costs you each month.

  4. Week 4

    Decide what AI does

    What AI can do, what it may change, and what needs a person.

  5. Week 5

    Design the system

    The screens, the AI, and the connections to your tools.

  6. Week 6

    Deliver the plan

    A written plan, in phases, with a price for the build.

The length depends on the size of the business. The plan has the same parts either way.

Build02

From plan to working system.Five steps.

We build in phases and put working software in front of your team early. You pay for results, not hours.

  1. Connect your tools

    We connect the tools your business already uses. You keep them.

    CRMemailspreadsheetswebsites

  2. Put the data in one place

    Data from every tool lands in one place, in one shape. Now every answer comes from the same numbers.

    One set of numbers

  3. Teach AI your process

    We write down how your team does each job, in your words, so the AI does the job your way.

    Your rulesyour vocabulary

  4. Build the screens

    Your team gets the dashboards, apps, and voice tools they will use every day.

    Webphonevoice

  5. Hand over the work

    The AI starts doing the work. People move from doing it by hand to checking it.

    A person approves what matters

People stay in charge03

AI does the work.You approve it.

AI is fast, and it can be wrong. So every system we build keeps a person in charge of the things that matter.

  1. 01

    AI drafts first

    Before anything changes your data or leaves your company, the AI shows what it wants to do.

  2. 02

    You see a before and after

    Every proposed change is shown next to what is there now, so a person can check it in seconds.

  3. 03

    A person presses Run

    Nothing changes until someone approves it. You decide which kinds of work need that step.

  4. 04

    Unsure answers go to a person

    When the AI is not confident, it does not guess. It sends the case to your team.

  5. 05

    People see only their own data

    Each person can ask about the data they are allowed to see, and nothing else.

Run04

We keep it running.And keep improving it.

Launch is the start. A business changes, and the system has to change with it.

  1. 01

    We host it

    The system runs on our infrastructure. Your team does not manage servers.

  2. 02

    We watch it

    We see problems when they happen and fix what breaks.

  3. 03

    You ask for changes in plain words

    Tell us what you need. We scope it, build it, and show it to you before it goes live.

  4. 04

    It grows with the business

    New tools, new reports, and new work for the AI get added as you need them.

How changes ship safely05

Fast is not enough.Proven before it ships.

Your business runs on this system. Every change follows the same rules.

  1. 01

    A test copy first

    Every change runs on a test copy of your system before the real one. You can open it and click through it yourself.

  2. 02

    Every release can be undone

    Each release has a version. Any release can go back to the one before it.

  3. 03

    Data changes happen in steps

    Changes to your data happen in steps that we can stop and reverse.

  4. 04

    Backups that we test

    Your data can return to an earlier moment. We test the recovery, not only the backup.

  5. 05

    Some things cannot be undone

    A backup does not unsend an email. Before the system acts outside itself, a person approves it.

What it costs06

Understand, build, run.Priced by stage.

Three stages. You know the price of each one before it starts.

  1. 01Discovery4–6 weeks

    $15,000fixed

    We learn how your business runs. You get a written plan and a price for the build.

  2. 02BuildPer project

    On resultsnever hours

    We build the AI system in the plan. You know the price before we start.

  3. 03RunOngoing

    Monthlyset in your plan

    We host it, watch it, fix what breaks, and add to it as your business changes.

The build is priced on results. Never on hours.Pricing

Questions

Process questions

Do we need to know anything about AI?

No. That is our job. You know your business, and we work out what AI can do for it.

Who do we meet with during Discovery?

The people who do the work, not only the people who manage it. We also meet whoever owns each tool we will connect.

What if we do not build after Discovery?

Then you stop there. Discovery is its own fixed engagement, and it does not commit you to the build.

Does the AI act on its own?

Only where you want it to. Before anything changes your data or goes outside your company, a person approves it.

Who approves changes to the system?

You do. You see every change on a test copy before it reaches the real system.

Get started

Start with Discovery.The plan comes first.

Tell us about the work that eats your team's week. We will tell you what Discovery would cover and how long it would take.

Start with a conversation
Or write to usinfo@thinair.dev